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Job details


GBP £22,398 22398


Scale 2


Children, Adults & Community Health


Adult Services

DBS Required


Contract Type

Apprenticeship - Full Time

Closing date


Qualification: Adult Care Worker – Level 2

Housing with care schemes provide support to people, generally over the age of 55, who have both housing, support and care needs. Service users have tenancies with social landlords for their own self-contained flats and the London Borough of Hackney provides the care to service users in all aspects of daily living – our aim is to support people to stay as independent as possible. There are 14 Housing with Care schemes some of which specialize in helping people with similar needs, for example schemes for people with mental health support needs or those with brain injury, whilst other support people who have more generic needs associated with age related infirmities.

The post holder will work as part of a team to provide support to service users in all aspects of daily living. This will include supporting service users to engage in activities, to maintain relationships, to undertake domestic tasks, to shop and prepare meals and to support with personal care. All support will be provided with dignity and respect and promote maximum opportunities for choice and independence.

You will learn to work to personalised care plans, in conjunction with other team members, ensuring service users’ needs, strengths, interests and goals are identified and realised. You will support service users to build on their strengths and develop skills and make choices as to how they live their lives.

You will need to be flexible and ready to adjust your way of working to meet service users’ needs. You will have good communication skills and the ability to think creatively and demonstrate enthusiasm to support service users to meet their goals. You will be committed to ensuring that service users are supported to be as independent as possible whilst still giving them the support they need. You must be able to remain calm under pressure and at all times treat service users, colleagues and the wider public with dignity and respect.

Must be age 18+ in order to apply for this role.

You will be expected to work shifts as allocated over a 7 day a week rota and this will include evenings and weekends.                            

An Enhanced DBS check is required for this post.

Applicants applying for roles in Care Quality Commission-regulated activity must additionally provide the following checks:

– Full employment history from the age of first employment together with a satisfactory written explanation of any gaps in employment to be provided by the applicant

– Where a person has been previously employed in a position whose duties involved work with children or vulnerable adults, satisfactory verification, so far as reasonably practicable, of the reason why the person’s employment in that position ended to be checked by the Chair of the Panel

– Reference details to cover the most recent 5 years of employment to be checked by the Recruitment Team

Hackney Council’s Apprenticeship Programme is designed to create quality opportunities for Hackney residents and school leavers. All of our programmes last at least 13 months and combine work, training, and study towards a recognised qualification in a relevant subject. As an apprentice with us, you will receive a competitive salary, holiday entitlement and a package of support. You will spend at least 20% of your time working towards your qualification or taking part in training and development activities.

We are looking for candidates with:

– Passion and enthusiasm

– Reliability

– Good organisational skills

– A desire to deliver a high quality service to Hackney residents

– The ability to form good working relationships with others

– A commitment to undertake a qualification

To find out more about what it is like to be an apprentice at Hackney Council – check out our Apprentice Blog.

Eligibility: (Please note that eligibility will be checked)

Age: There is no upper age limit for our apprenticeships, but we encourage applications from 16-24 year olds, particularly for our Level 2 and 3 apprenticeships.

Right to work in the UK: You must hold a British or European Passport or have indefinite leave to remain in the UK.

Local link: To be eligible for a Hackney Council Apprenticeship, you must be able to prove that at least one of the following criteria apply to you:

– You are a Hackney resident AND/OR

– You are a Hackney school or Hackney college leaver AND/OR

– You have ever received support from Hackney leaving care services

Prior Education Requirements:

You should already hold a Level 2 (or GCSE A*-C / 4-9) in Maths and English OR Be willing and able to complete a Level 2 in Maths/English during your apprenticeship training.

If you hold an Education, Health and Care Plan (EHCP), a statement of special educational needs (SEN) or a learning difficulty assessment (LDA) your Maths/English needs can be assessed individually.

If you are a Hackney resident and would like support to complete your application form, or receive interview support, please register with Hackney Works who offer support in this area.

All eligible applicants, will be invited to attend a half-day assessment session where you will be asked to participate in group activities. This will allow the team to assess your suitability for the role and decide if you are shortlisted for an interview.

You must be able to attend this session, to progress to the next stage. Shortlisted applicants will be invited to an interview which will be in mid-April.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. You are not required to submit a supporting statement or CV.

Closing date for applications: 01 March 2020

Assessments: 24th March 2020

Interviews: To Be Confirmed (mid-April)

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.