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Job details


GBP £50,184 to £54,174 50184


PO7 - PO8


Finance & Resources



DBS Required


Contract Type

Fixed Term / Secondment - Full Time

Closing date


Fixed Term/Secondment Contract (24 months)

We’re looking for an experienced, dynamic Behavioural Insights specialist who wants to use their skills and experience to help drive change and innovation at Hackney Council. 

You will be part of the new Change Support Team. The new team will act as an internal consulting team across the Council, offering new skills, increasing capacity in services over short time frames and building capability and confidence in delivering complex change. 

You will be helping teams understand how, through the application of different content, design and incentives, you will be able to encourage people to change their behaviour.

You must have a strong understanding of behavioural insights theory and proven track record of applying it to address real world problems and a sound understanding of qualitative and quantitative evaluation approaches and experience of using mixed research methods to produce robust evidence.

You will enjoy working as part of a multi-skilled team using design thinking and Agile techniques to deliver tangible benefits to residents that improve outcomes and reduce cost. You’ll be motivated by a determination to make services better for residents, producing measurable outcomes and coaching people to use new ways of working. 

The success of the team will be defined by the degree to which you are perceived to be an integral part of the Council service you work with for each assignment – embedding the confidence to embrace change, not simply ‘doing transformation to’ services. You will also work closely with colleagues in other areas to be part of a community of practice in your discipline.

If you would like to have an informal discussion about the role before applying, please contact Zoe Tyndall, Change Support Team Manager on zoe.tyndall@hackney.gov.uk to arrange a short call. 

You should also look at HackIT’s website to get more of a sense of the wider team, its ways of working and the types of projects we work on.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

When applying, it is essential that you include a supporting statement (no more than two sides of A4), addressing how your skills, knowledge and experience meet all aspects of the post, as indicated in the job description and person specification.

Closing date for applications: 27 January 2020

Interviews: w/c 10 February 2020

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.