Hackney logo

Job details

Salary - Grade
GBP £23,421 23421 - Scale 2
Contract Type
Contract Length
20 months
Contracted Hours
Full Time - 36 hours per week
DBS Required
Chief Executive's
Chief Executive
Closing date

We are looking for a motivated and adaptable individual who wishes to develop their knowledge, skills and experience in Employment, Skills & Adult Learning, business administration or project delivery. 

This apprenticeship role will provide administrative support to both the Hackney Works team and the Adult Learning team. These areas of the service are passionate about supporting Hackney residents to participate in training and to access quality jobs & apprenticeships. 

The Hackney Works team provides information, advice and guidance to help residents overcome barriers to employment and employability support (e.g. CV guidance, help with job applications & interview preparation). 

The Adult Learning team works with Hackney residents to provide lifelong learning and improve skills. The team delivers a range of subjects (e.g. maths, english, ESOL, ICT and in vocational areas like customer service & hospitality), working with experienced tutors, training providers, partners and local community groups.

This varied role will include providing administrative and operational support to the two service areas and a range of projects including providing help with organising meetings, workshops & events, registering clients & learners, updating client records, collating information for reports, checking invoices, providing support with marketing activities, developing and collating feedback from service users and helping with exam invigilation for learners. The role will involve working with residents, partners, employers, training providers and colleagues across Hackney Works & Adult Learning. 

We are looking for candidates who:

  • Have excellent communication skills (written and verbal) 
  • Are hard working and reliable with good organisation and time management skills 
  • Can demonstrate initiative and be both flexible & adaptable 
  • Have a good standard of IT (Microsoft Office or Google Suite)
  • Are a strong team player
  • Have a passion for helping people and delivering quality services
  • Committed to understanding a qualification & continuous learning

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

For more information on Hackney Works visit this link:


Eligibility for this apprenticeship:

For this position, you will either:**

Already hold at least a Level 2 or GCSE A*-C / 4-9 in Maths and English


Be willing to complete this during your apprenticeship training.

**If you hold an Education, Health and Care Plan (EHCP), a statement of special educational needs (SEN) or a learning difficulty assessment (LDA), this criteria may not apply and you will be assessed individually

You will not be eligible for the apprenticeship if you already hold an equivalent level Business Administrator qualification. 

You must also meet at least one of the additional set criteria for eligibility for our apprenticeship positions:

– You are a current resident of the London Borough of Hackney 

– You are a current student at a Hackney education institution (school, college, university, PRU/alternative provision, Adult Learning provision)

– You are a former student at a Hackney secondary education institution and completed at least one GCSE or equivalent Level 2 qualification there

– You are a current or former recipient of Hackney leaving care services.

To access Apprenticeship training funding you must also:

– Hold a British/EEA passport or have permission from the UK government to live in the UK AND

– Have been resident in the UK or EEA for at least the last three years, if EEA must have settled or confirmed settled status in the UK.

You must be able to evidence that you meet the eligibility criteria. Please ensure that you have read the eligibility criteria in the Job Description & Person Specification. You will not be eligible if you cannot provide this evidence.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

Please refer to the Job Description attached for more information on what is required and the role you’re applying for.

This application process replaces a supporting statement.

Closing date for applications: 9 October 2022

Assessments: 17 October 2022

Interviews: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.