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Job details


GBP £22,398 to £29,796 22398


Scale 2 - Scale 6


Finance & Resources



DBS Required


Contract Type

Apprenticeship - Full Time

Closing date


Digital Apprenticeships: 21 Posts, Levels 3, 4 & 6

Hackney Council’s award-winning apprenticeship programme has been designed to create quality opportunities for Hackney residents and school leavers. All of our apprenticeships last at least 13 months and combine paid work, training, and study towards a recognised qualification in a relevant subject. As an apprentice with us, you will earn at least the London Living Wage, and get a package of support including additional learning and development, and help to progress into a job or further apprenticeship. Over two thirds of our apprentices stay with Hackney Council.

Following a successful first intake in 2018, we are now advertising 21 digital apprenticeships from advanced level (Level 3) to higher (Level 4) and degree apprenticeships (Level 6). Digital sectors are among the fastest growing and best-paid in London and more generally across the country.

Many of these apprenticeships are in non-technical subjects like Project Management, Data Analysis and Management Consulting, so may be suitable for you even if you don’t consider yourself a ‘techie’! We also have more technical apprenticeships in subjects like Software Development, Cyber Intrusion, and Infrastructure, but no prior experience is required.

You will spend 20% of your time working towards your qualification or taking part in training and development activities, with the remaining time spent gaining work-based experience.

To find out more about what it is like to be an apprentice at Hackney Council – check out our apprenticeship programme website and our apprentice blog, which features many of our digital apprentices. Most of these apprenticeships are based in the Council’s HackIT service, which you can read more about on this dedicated website.

Level 3 ApprenticeshipsScale 2 (starting salary £22,398)

You do not need prior qualifications to apply for these apprenticeships. If you don’t already have a GCSE at C/4 or above (or equivalent Level 2 qualification), you will be required to take a short English and Maths assessment to ensure you are able to complete functional skills at the required level by the end of the apprenticeship. If you have special educational needs, you will be eligible for these apprenticeships if you are able to achieve English and Maths at Entry Level 3 by the end of the apprenticeship.

ICT Support Apprentice – 3 Posts

Digital Support Technician Level 3 Qualification, Two Years

This is an apprenticeship within the ICT Service Support team. The team provides support to all users of the Council’s ICT systems, including telephone and online support as well as face-to-face and desktop support. You will learn to provide technical support for all aspects of personal computing to users across the Council.

Infrastructure Apprentice – 2 Posts

Infrastructure Technician Level 3 Qualification, Two Years

This is an apprenticeship within the ICT Infrastructure Team. The team are responsible for the Council’s ICT infrastructure, covering servers, networks and databases. You’ll be learning to provide technical support to users across the Council.

Level 4 ApprenticeshipsScale 4 (starting salary £23,628)

To apply for these apprenticeships, you must already have:

–  at least two A-Level passes or another Level 3 qualification e.g. apprenticeship, NVQ, BTEC Extended Diploma


–  2+ years’ work experience in a relevant field.

Cyber Security Apprentice – 1 Post

Cyber Intrusion Analyst Level 4 Qualification, Two Years

This is an apprenticeship within ICT’s architecture and security team. You will be learning to detect and protect our network from security incidents which will range from breaches, to viruses and other malicious code.

Data & Business Support Apprentice (Young Hackney) – 1 Post

Data Analyst Level 4 Qualification, Two Years

Please note, this role will require an Enhanced DBS check.

This is an apprenticeship within Young Hackney, which is the Council’s Early Help and Prevention Service for young people. You will learn to identify, assess and resolve data quality issues and make recommendations to ensure information is correctly recorded.

Delivery Apprentice – 2 Posts

Associate Project Manager Level 4 Qualification, Two Years

This is an apprenticeship within the HackIT Delivery Team, who are responsible for the delivery of the Council’s portfolio of digital projects.

You will learn to provide advice and guidance on individual project proposals and plans, use appropriate software to set up work breakdown structures and project networks, and administer project and programme change control.

Product Apprentice – 1 Post

Junior Management Consultant Level 4 Qualification, Two Years

You will assist staff in the Delivery and Performance Team with the provision of project and portfolio management. You might be involved in conducting research, analysing and interpreting data or be responsible for organising the logistics of the project.

Developer Apprentice – 4 Posts

Software Developer Level 4 Qualification, Two Years

You will be working as part of a multidisciplinary team to assist with identifying, specifying and developing end-to-end digital services for Hackney residents. Through this apprenticeship you will learn a varied set of skills, including customer service, software development, user research, service design and project management.

DevOps Apprentice – 2 Posts

DevOps Engineer Level 4 Qualification, Two Years

You will assist staff in the Development and Applications Management Teams with applications development and support. The DevOps Engineer qualification combines the software development and software design disciplines.

Data Analyst Apprentice – 1 Post

Data Analyst Level 4 Qualification, Two Years

This is an apprenticeship within the Data & Insight Team, who are responsible for the Council’s core datasets (including information about residents and properties in the borough), data analytics and business intelligence. You will ensure delivery of a high quality user experience, including fit for purpose systems, and high standards of access, availability, usability, usefulness and excellent standards of service.

People & Product Apprentice – 3 Posts

IS Business Analyst Level 4 Qualification, Two Years

You will assist staff in the Service Delivery and Applications Management Teams with service desk support, user training, requirements gathering and applications support. You will be studying IS (Information Systems) Business Analysis which will teach you about providing challenge and scrutiny in the context of Information Systems change and improvement.

Level 6 Apprenticeships: Scale 6 (starting salary £28,752)

To apply for this apprenticeship, you must already have:

–   3 or more A-Levels at grades A*-C


–  another Level 3 qualification e.g. apprenticeship, NVQ, BTEC Extended Diploma


–  at least 18 months work experience in a relevant field.

Infrastructure & Applications Apprentice – 1 Post

Digital & Technology Solutions Professional Level 6 Qualification, Three Years

In this degree apprenticeship, you will assist staff with technical support for the Council’s voice and data network service and wider infrastructure. You will learn to respond to incidents and service requests, ensuring minimal disruption. This apprenticeship will lead to a BSc Honours degree qualification competency as a Digital and Technology Solutions Professional.


There is no upper age limit for our apprenticeships. For all of the apprenticeships above, you must be 16 by 1 September 2020. For the Data & Business Support apprenticeship, you must be 18 by 1 September 2020.

For all apprenticeships in the UK you must meet both of the following conditions:

– You must hold a British or European Economic Area (EEA) passport or have permission from the UK government to live in the UK

– Have been ordinarily resident in the UK or an EEA country for at least the last three years

To be eligible for a Hackney Council Apprenticeship, you must be able to prove that at least one of the following criteria apply to you:

– You are a current resident of the London Borough of Hackney

– You are a current student at a Hackney education institution (school, college, university, PRU/alternative provision, Adult Learning provision)

– You are a former student at a Hackney secondary education institution and completed at least one GCSE or equivalent Level 2 qualification there

– You are a current or former recipient of Hackney leaving care services.

Please carefully read the job description for detailed eligibility criteria.

Recruitment Process:

When completing the application form, please make sure you tell us which of the apprenticeships detailed above is your preference and why.

All eligible applicants will be invited to attend an assessment session where you will be asked to participate in group activities. Due to the Coronavirus situation, it may be that we assess candidates in smaller groups or remotely if necessary.

If you are a Hackney resident and would like support to complete your application form or receive interview support, please register with Hackney Works.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. You are not required to submit a supporting statement or CV.

Closing date for applications: 14 June 2020 (22:59)

Assessments and interviews: July 2020 and August 2020

Expected start date: September 2020

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.