Job details

Salary - Grade
GBP £39,615 to £40,503 39615 - PO1
Contract Type
Contracted Hours
Full Time - 36 hours per week
DBS Required
Chief Executive's
Communications, Culture and Engagement
Closing date

Hackney is one of Britain’s most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last two years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities. 

We are looking for someone with a passion for digital communications to join our team. You will provide support to the wider external communications and engagement team with all digital campaign touchpoints, ensuring we are talking to and engaging our residents on the channels they use most, with content that resonates with them.

As Digital Communications Officer, you will bring expertise and creativity to the team and help transform the communications output into the gold standard for digital communications. You will be proactive and quick to learn new skills, able to keep on top of a complex and constantly changing landscape.

This role works across all communication portfolios, supporting the wider team in delivering content and campaigns, undertaking training and keeping best practice up to date and front of mind within the team. The role is split across our many digital channels, with a particular focus on social media, digital advertising and email marketing. Evaluation is also key in understanding how our communications perform so there will also be an element of reporting to the role.

You must be able to work with a diverse set of stakeholders, from politicians to residents to senior officers, with the ability to sell-in ideas to meet our communication objectives, in particular for video content.

You must have good IT skills including Google Suite, in particular Slides, Docs and Sheet as well as skills using design and editing software including Canva and Adobe Creative Suite. You must have a good technical understanding of all relevant digital channels and their formats and audiences.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. You are not required to submit a supporting statement or CV.

Closing date for applications:  Sunday 12 February 2023

Interviews to be held: Week commencing 20 February 2023

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.

In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. 

We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: