Reactive Voids Supervisor

Hackney Council is looking for an experienced supervisor to help us maintain the properties we look after. We manage over 30,000 properties, your role will be to supervise the team that helps keep these homes safe and well maintained for our residents.

As a Repair / Void Team Supervisor you will be managing a team of approximately 16 people. You will process works and manage your team’s workload helping to prioritise when repairs are carried out. You will also do routine & void inspections before and after jobs are done to make sure works are completed safely and to a high standard.

Your team will be working in properties across Hackney and sometimes in other areas. They will be helping prepare empty properties for their new occupants as well as working on properties that are lived in. Some of this will be scheduled maintenance, but you will also provide a response service for repairs as they are reported by our residents and service users.

You will require a good general knowledge of repairs and maintenance and having a trade background would be beneficial. It’s important that you have a technical understanding of some of the issues your team will respond to. You should have experience supervising a team of building trade operatives, good sound knowledge of general building works, performance management and monitoring of the service budgets and financial planning.

You need to hold a full UK driving licence (no more than three penalty points) and access to your own vehicle for business use. You also need a recognised trade or Building Maintenance Management qualification. In return you will have opportunities for personal development, generous annual leave and an attractive pay package. You will be helping to maintain the quality of the homes we manage and the service we provide to our residents.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. 

This application process replaces a supporting statement.

Closing date for applications: 06 June 2023

Interview date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk