Synergy Digital Analyst (Education Operations)

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures.

The post holders will support the Children and Education (C&E) Directorate to fulfil its improvement pledges, to “use data and contextual information to identify and enable strategies where significant groups of pupils are falling behind, or gaps are not closing.” and to “enable and support colleagues to use data and have a single view of the child through system development. We will further develop and embed collaborative approaches across the system with schools and settings.”

Reporting to the Synergy System Manager, the successful candidates will provide teams with support to maintain and where required improve the quality of the data captured within the Synergy system. This will include the delivery of training to colleagues and partners that make use of Synergy. They will also help senior managers through the provision of Synergy derived management information to guide better decision making.

Candidates selected for interview will demonstrate:

– Experience of using Access UK Ltd’s Synergy product (or equivalent?)

– Excellent analytical skills

– Ability to manage a complex range of tasks simultaneously, effectively prioritising and delivering on time to a high quality

– Excellent customer service skills with the ability to work with staff/customers at all levels

– Strong Excel or Google Sheets skills

– Proactive work ethic, with the ability to work on own initiative to produce results

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 23 March 2025 (22:59)

Interview date: 8/9 April 2025

Assessment date: Technical testing: a short multiple choice test on the Synergy application.

Previous applicants need not reapply

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk