Job details

Salary - Grade
GBP £44,364 to £46,392 44364 - PO4
Contract Type
Contracted Hours
Full Time - 36 hours per week
DBS Required
Finance & Corporate Resources
Closing date

Hackney is one of Britain’s most exciting and fastest-changing boroughs. The last 18 months has given us new challenges, but more than anything, it has intensified our existing challenges. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. 

This is a great time to join the new Energy and Carbon Management team and support the Council in the successful delivery of the business objectives and operation of the team

Managing a current budget of c£20m (which is due to double in the short term), you will provide technical support with efficient bill management and use of utilities. Analysing consumption and the process billing, utilising the Team Sigma Energy Management Software. 

Your role will be to manage external service providers, internal stakeholders including Housing, Schools and Regeneration teams with managing utilities & supplier applications. Providing support and leadership to Utility Officers.

Job Requirements:

  1. Be the team leader who will be responsible for the successful delivery of the business objectives and operation of the Utilities team   
  2. Co-ordinate and implement the Council’s strategies and policies relating to the procurement of Utilities contracts and payment of associated bills
  3. Develop, improve and manage the process of energy billing, bureau services and administration in accordance with the Council’s Contract Procedure Rules and financial regulations to achieve efficiencies and best value
  4. Lead the Utilities team in the discharge of responsibilities relating to the management of the payment process of the Council utility bills, ensuring accuracy of account information, such as consumption periods, tariffs and VAT rates, and manipulation of consolidated bills to journal recharges and invoices for end users as appropriate.
  5. Manage all activities relating to the end-to-end transfer process to the corporate contract of any off-contract sites, including payment audits, final read validation, agreement termination and customer relationship management.
  6. Lead the investigative work on billing data (cost, consumption etc) to ensure that any anomaly in respect of meter infrastructure, consumption patterns and account information are identified are corrected 

An enhanced DBS check is required for this role.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

Closing date for applications: Sunday 09 October 2022

Interview date: to be confirmed

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: