Accessibility Statement

Hackney Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

(a) non-compliance with the accessibility regulations

  • PDF documents (published after 23 September 2018) may not be fully accessible to screen reader software.
  • Alternative text for images may be missing, or may not provide an accurate description.

(b) the content is not within the scope of the accessibility regulations

Whilst we have made substantial progress in enhancing the overall accessibility of our website, the content below is in the process of being revised to comply with accessibility regulations.

Alternative Text (Alt-Text)

The Hackney Recruitment’s website contains around 400 images. Historically, many of these have been uploaded and embedded into pages without text alternatives. Due to the vast and ever-expanding nature of our website’s content, some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

As a large recruitment organisation, we publish many images to provide important visual information to our users. Addressing this issue requires extensive human resources and technical expertise to review and update the alt-text for each image.

We understand the importance of alt-text in providing context and descriptions for images, especially for individuals using screen readers or those with visual impairments. While we are committed to gradually improving alt-text across the website, the sheer volume of images makes it an intricate and time-consuming task. We will prioritise adding alt-text to new images and focus on high-traffic pages to mitigate the impact on users.

Inaccessible PDFs

Our website contains many PDF documents, including forms, brochures, and reports. Some of these PDFs were created before our commitment to web accessibility, and converting them to fully accessible formats is a complex process.

Some pdf documents may lack alternative text (WCAG 2.1  1.1.1 Non-text Content) or have  inconsistent metadata tagging that makes it difficult for someone using a screen reader to navigate them (WCAG 2.1 1.3.1 Info & relationships)

Ensuring that all PDFs are accessible requires substantial effort, including manual remediation, training content creators, and updating our publishing workflows. We recognise that this process may cause inconvenience to users who rely on assistive technologies to access information contained within these documents.

As an interim measure, we will prioritise making essential and frequently accessed PDFs accessible. We will provide accessible alternatives or direct support upon request for users encountering barriers with specific PDF documents while working towards comprehensive accessibility across all PDFs.

Preparation of this accessibility statement

This statement was prepared on 15th March 2024.

The manual and automated testing was carried out by an accessibility specialist from dxw, using a range of adaptive technologies and the keyboard only on a sample of pages selected for testing which covered different elements of the site.

The statement was last reviewed on 15th March 2024.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 20 working days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:  setting out the issues you are experiencing and links to the page(s) affected.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).