Accessibility Statement for FYI Hackney

This accessibility statement applies to

We consulted with residents with a range of accessibility needs when creating our recruitment website. The support from our residents, in conjunction with best practice standards for web accessibility, supported the creation of this website.

This website is run by Hackney Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We try to write in plain English in a style that is straightforward and easy to understand. We also avoid using jargon
  • We try to comply with Web Accessibility Initiative Guidelines (WAIG)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible:

  • The majority of older PDF documents are not fully accessible to screen reader software
  • Some PDF documents are an image / screen grab and therefore have no text and a machine is not able to read this
  • Some images do not have a written description (alternative text) – this is in progress and will be fully compliant by May 2024
  • The Application section requires an accessibility update – this is in progress and will be fully compliant by May 2024

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


We’ll consider your request and get back to you in 20 working days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:  setting out the issues you are experiencing and links to the page(s) affected.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information about this website’s accessibility

Hackney Council is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non Accessible Content

The content listed below is non-accessible for the following reasons.

Non-Compliance with the accessibility regulations


Preparation of this accessibility statement

This statement was prepared on 15th March 2024.

The manual and automated testing was carried out by an accessibility specialist from dxw, using a range of adaptive technologies and the keyboard only on a sample of pages selected for testing which covered different elements of the site.

The statement was last reviewed on 10th May 2024.