Counselling and Advice

FREE Confidential Counselling & Advice

All Council employees, including agency staff, can use the free, independent and confidential counselling and advisory services provided through our Employee Assistance Programme, Workplace Options.

The service is available 24 hours a day and can be contacted via a freephone helpline, email, or online:

Workplace Options can help you with a wide range of work, family and personal issues.

They are experts in health and wellbeing, family matters, relationships, debt management, employment issues, work-life balance, childcare, relationships and consumer rights. If you need financial advice, you can get this over the phone – please don’t hesitate to call them.

You can get practical information, factsheets and packs, referrals to services in your local area and telephone-based or face-to-face counselling.

The service is strictly confidential. You will only be asked to identify that you work for Hackney and to confirm the directorate you work for – this is purely for statistical purposes.