Behaviour Change Officer

This is an exciting time to join the newly restructured Climate, Sustainability & Environmental Services team and play a key role in making Hackney cleaner, safer and greener. As a Behaviour Change Officer you will be working between our Millfields Depot and the Hackney Service Centre, working to tackle residential waste issues, such as high waste volumes, low recycling participation and lack of education around household waste management. You will also address fly-tipping of waste as well as obstruction of the highway with waste receptacles.

There will also be an element of supporting Waste Enforcement Officers in tackling unregulated waste from commercial properties, and you may be required to help support educational projects in other areas of Climate, Sustainability and Environmental Services.

The Behaviour Change Team provides a visible, front-line presence across the borough and are ambassadors for our service, so we are looking for people who are hardworking, flexible and passionate about making a difference. The post holder will need to be a good communicator, happy to get his/her hands dirty (i.e. the post holder will be required to search through waste for evidence), and capable of understanding legislation and policies and explaining these in simple terms to our residents through correspondence and conversation.

The post is largely based outside and so a decent level of fitness is required, as is a willingness to work outside in adverse weather conditions if the work requires it. You will be expected to drive the work vehicle and so a driving licence is essential, and the post holder will on occasion and with notice be required to work out-of-hours and/or at weekends.

The contract is for 36 hours per week based in Hackney (although over time there may be opportunities to work the occasional day from home).

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 30 October 2024

Interview date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk