Business Analyst (Transformation Team)

At Hackney Council we have an ambitious vision to make the borough fairer and safer, greener and healthier and a great place for every child to grow up.  To help deliver that vision, we are developing a cross-council transformation programme supported by a brand new team.  

The team will work with colleagues across the council to deliver improved services for residents.  Our programme is in development and we will work flexibly so you will work on a varied range of projects.  Our current areas of focus include:

– Securing better community outcomes by preventing problems developing and reducing demand

– Driving up residents experience of contacting and working with the council 

– Modernising how we work ensuring we are efficient and high performing 

In this role, you’ll be leading the business analysis activity for new and redesigned services to understand requirements and identify opportunities to serve our residents better. You will have experience of as a business analyst in multidisciplinary teams to design, test and build services and improve existing service delivery ideally in a public sector context.

Just as important as your background is your mindset – we’re committed to putting residents at the heart of what we do and designing and delivering inclusive services that work for everyone. You’ll need to be committed to doing the best for local people and share our values of being open and inclusive, ambitious and proud, and pioneering and proactive. 

Hackney is one of London’s most diverse and exciting communities. With a new directly elected Mayor recently elected and the new cross council transformation programme being developed there’s never been a more exciting time to work in Hackney. 

If you have the technical skills we’re looking for, experience in local government or a similar environment, and you share our values please get in touch.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 30 October 2024 (22:59 pm)

Interview date: 6 November 2024

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk