Co-Production & Engagement Officer – Adult Social Care

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

The Transformation Service within Adult Social Care (ASC) is made up of several teams working towards improving the way we deliver services—leading to more efficient ways of working and better outcomes for our residents. Guided by our core principles—ensuring support is easy to access, personal to you, preventative, and good quality and safe—the service drives meaningful change across ASC. The Transformation Team plays a key role in this, working collaboratively with residents, staff, and partners to co-design and implement innovative solutions that enhance outcomes and promote independence.

We are recruiting a Co-production and Engagement Officer on a 24 month fixed-term. A Co-production and Engagement Officer plays a vital role in embedding a culture of co-productions within Adult Social Care. You will work closely with residents, stakeholders, and partners to ensure services are shaped by those with lived experience. Through innovative engagement, training, and strategic guidance, you will champion inclusive, anti-racist, and meaningful co-production practices that drive service improvements and promote equality across the community.

We are looking for someone with:

• An appreciation for the value of adult social care services
• A proactive and independent work style
• An understanding of co-production, resident engagement, and adult social care
• An inclusive approach to working with colleagues and residents
• Strong communication and presentation skills
• An understanding of how to use data to improve service delivery

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 06 March 2025 (22.59)

Interview and assessment date: 31 March 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk