Corporate Administrative Support (CAS) Supervisor

As a Supervisor in the Corporate Administrative Support team, you will be responsible for a range of managerial functions across the Council’s print and post functions.

This includes overseeing the efficient distribution of incoming mail across the whole organisation; scanning and indexing documents; safe dispatch of outgoing mail; and production of print jobs, often within very tight deadlines; as well as a wide range of administrative duties. 

You will also have sound knowledge of GDPR legislation and ensure the team is adhering to the Council’s internal security processes to keep data safe and protect residents’ confidential information. 

To do this, you will be:

– An experienced manager of either print or post processes

– Great communicator – able to challenge constructively and deliver feedback to staff

– Customer focused

– Target driven

– Proactive problem solver

– Team builder – able to work cohesively to improve processes and maintain standards.

About you

We don’t expect you to tick every box on our job description. The most important things we are looking for are:

– Good working knowledge of either print or post systems and functions

– Experience in people management and performance monitoring

– Ability to understand and use data to analyse service outputs and budgets

Our priorities

Over the next year our priority areas of focus are:

– Review and improve existing processes to drive efficiencies and savings

– Upskill team members across print and post disciplines

– Performance monitor and manage staff effectively

– Develop income generation projects.

What we love about working for Hackney

– Doing work that has a positive impact on residents’ lives

– A diverse workforce that reflects our community

– Flexibility of hybrid working and being able to have a good work-life balance

– No one day is ever the same and you will get to work with colleagues across a wide range of services.

In return you will benefit from:

– A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays

– Membership of the excellent Local Government Pension Scheme

– Standard 36 hour week (7.2 hours per day, Monday to Friday)

– Wide range of learning and development opportunities

– Comprehensive range of staff benefits such as childcare vouchers, new technology schemes, Cyclesheme, interest-free loans on annual travel cards, discounts at leisure centres (Better), restaurants, shops and other local establishments.

Where we work

We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team for a minimum of two days a week, however many of us prefer to come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future.

– Proven track record of using digital tools to improve processes

– Proficient in a range of IT systems including Google, Canon, document management and mailing systems.

Talk to us or ask any questions

If you would like an informal chat about the role please email Jude Beckford, Head of Corporate Administrative Support at Judith.beckford@hackney.gov.uk

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications:16 November 2025 (22:59)

Interview dates: 26 – 28 November 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

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