Data Analyst – Housing

36 Months Fixed Term / Secondment Opportunity

£47,628 to £49,638 plus market supplement of £2,477

What we do

Hackney’s Housing Service is undergoing a period of significant transformation, beginning implementation of an Integrated Housing Management System (IHMS) as part of cyberattack recovery efforts, and as the next phase of modernising services to ensure they are truly resident-centric. To do this, we are building a multidisciplinary team across our Housing and ICT teams blending expertise in social housing, service design, data and technology.

About the role

With the successful implementation of the NEC (IHMS) our ambition is to build a platform for the future delivery of services including tenancy and leasehold management, temporary accommodation and housing needs, as well as providing an effective CRM to manage resident activities. To do this, we need the system to be built and configured with relevant, high quality data and effective processes to ensure optimal functionality.

As a Data Analyst, you’ll work in our Data & Insight team, using modern technologies to locate, profile, cleanse and manipulate data so that it is ready for migration to the new NEC housing system.

You’ll work with team members and stakeholders to understand the key data sets required for migration, as well as any challenges and shortcomings that may need to be addressed. You will need to think creatively and be willing to try new technologies, focusing on reusability and repeatability.

About you

We don’t expect you to tick every box on our job description. The most important things we are looking for are:

• Experience working with housing management data, preferably with NEC or other housing databases
• Experience working with data as part of a system migration
• Knowledge of advanced data analysis techniques and data visualisation tools
• A self-starting, ‘can do’ attitude with a thorough attention to detail
• Ability to work transparently and in the open with clear communication with team members and stakeholders, promoting best data practices.

Our priorities

Over the next year our priority areas of focus are:

• Launching the NEC Electronic Document Management System (EDMS) in Q2/ 2026
• Improving data quality within key housing datasets through data quality tests and cleansing in preparation for successful data migration to the new IHMS
• Iterative testing of datasets and liaison with users to understand improvements and promote best data practices.

What we love about working for Hackney

• Doing work that has a positive impact on residents’ lives
• A diverse workforce that reflects our community
• Flexibility of hybrid working and being able to have a good work-life balance
• No one day is ever the same and you’ll get to work across a wide range of services.

In return you will benefit from:

• A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays
• Membership of the excellent Local Government Pension Scheme
• Standard 36 hour week (7.2 hours per day, Monday to Friday)
• Wide range of learning and development opportunities
• Comprehensive range of staff benefits such as childcare vouchers, new technology schemes, Cyclesheme, interest-free loans on annual travel cards, discounts at leisure centres (Better), restaurants, shops and other local establishments.

Where we work

We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team for a minimum of two days a month, however many of us prefer to come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future.

Talk to us or ask any questions

If you’d like an informal chat about the role, you can speak to Daro Clark, Acting Head of Data and Insight: E-mail: daro.clark@hackney.gov.uk

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 08 June 2025 (22.59)

Interview and assessment date: W/C 16 June 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk