Electoral Registration Manager

Hackney is a dynamic and diverse borough, known for its vibrant communities, rich cultural heritage, commitment to innovation and inclusion, and progressive approach to public service. As a place of energy and opportunity, Hackney offers a unique and rewarding environment for professionals who are passionate about making a difference.

We are seeking an experienced and highly motivated Electoral Registration Manager to lead our electoral registration service. This is a key role leading & managing the electoral registration function for the borough of Hackney, ensuring full compliance with all relevant electoral legislation and guidance.

The Electoral Registration Manager is responsible for leading and managing all aspects of electoral registration including the annual canvass, rolling registration and postal vote renewals.  The successful candidate will also lead on outreach work around voter registration as well as the necessary system and process changes required for future legislative changes such as Votes at 16. 

You will need to be ready to meet the challenges that come with a highly mobile and diverse electorate.

The successful candidate will:

• Have the Association of Electoral Administrators Certificate (or Diploma) in Electoral Administration
• Have extensive experience of all aspects of the electoral registration process and relevant legislation, including canvass and IER
• Ideally have knowledge of the Xpress electoral management system
• Have the skills to lead work and a small team
• Be resident focused and be confident and skilled in dealing with residents, elected members and agents face to face as well as via telephone and in writing
• Work to high standards of accuracy and set the same standards for the team
• Be organised, and competent in project management and delivery
• Deputise for the Electoral Services Manager as required
• Undoubtedly be a team player 
• Be flexible and prepared to work additional hours, including evenings, weekends and bank holidays with restrictions on annual leave during elections and peak canvass periods

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 30 July 2025 (22.59)

Interview and assessment date: W/C 18 August 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk