Insurance Officer

The Financial Services Team at Hackney manage the Council’s Treasury, Banking, Pensions and Insurance functions for the Council.

As Insurance Officer you will play a key role in managing the insurance services for the Council, including claims management across all areas.

You must have the ability to deliver high quality performance in a multi-disciplinary environment. The ability to manage a wide range of diverse insurance services in a fast moving dynamic atmosphere and to support the Head of Insurance and Senior Insurance Officer in delivering insurance services and claims management for the Council’s staff, residents and visitors to the Borough. The successful candidate is required to be flexible and adaptable, combined with a high level of professional credibility.

You will be responsible for supporting the Head of Insurance and Senior Insurance Officer for all aspects of the insurance function including claims handling. In addition you will be responsible for ensuring the insurance function is high performing and efficient. You will also be responsible for working closely with other service areas and with external providers, to ensure that they meet service levels and for compiling information and providing good quality reporting.

You need to be self-motivated and confident and be able to think strategically and make a real difference to the delivery of the insurance service. You need to be able to work effectively when you have a number of competing demands on your time and tight deadlines to adhere to. You will have good customer service skills and be able to manage difficult situations.

We are passionate about equal opportunities and welcome a broad diversity of talent to apply.

The role is suitable for hybrid/flexible working and will be met using a combination of on site (Hackney Service Centre), location specific (Courts, third party offices or incident locations.) and remote working.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

Closing date for applications – 30 September 2024 (22:59 pm)

Interview date – week commencing 14 October 2024

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk