Road & Traffic CCTV Enforcement Team Leader

Hackney is one of Britain’s most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last few years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.

Hackney Parking Services are often leading the way in the parking industry with the main focus on best practices and performance. Hackney Council has managed to be the number one borough in Penalty Charge Notice (PCN) appeals for two years running. Hackney was one of the first Councils in the country to implement School Streets and Ultra Low Emission Zones – all of which are enforced by the parking enforcement team.

Recently, the Council has brought in-house the parking enforcement operations after over two decades of the service being outsourced. An amazing opportunity has arisen to recruit into brand new positions that will be pivotal in creation, delivery and implementation of the newly insourced parking enforcement service.

Hackney Council is looking for an exceptional Road & Traffic CCTV Team Leader to join our new CCTV Enforcement Team within our Parking & Markets Service. As an Road & Traffic CCTV Team Leader, you will manage a team and CCTV cameras across the borough and also be responsible for managing and understanding localised parking, moving traffic and bus lane problems, challenging and changing driver’s behaviours and to contribute to the achievement of the Mayor’s priorities, Council’s corporate objectives and Parking Enforcement Plan.

You will manage your team as part of a broader and more inclusive service, in the delivery of joined-up, accountable and timely management of parking, bus lane and moving traffic enforcement action in line with legislation and Council Policies and Procedures which may include but not be limited to the issuing of Penalty Charge Notices and Warning Notices.

The post holder will undertake a wide range of CCTV enforcement duties in relation to parking, moving traffic and bus lane enforcement and wider general public realm reporting of problems, issues and concerns as required.

You must be able to demonstrate exceptional leadership skills, either through direct management experience or through the supervision of staff as you will be responsible for the performance management of your team within the allocated area. You must also be able to maintain accurate service-specific records to ensure compliance with our reporting obligations. You will need a proactive approach, be driven and have excellent communication skills.

Mandatory Criteria:

1: UK Driving License

2: Satisfactory standard DBS disclosure certificate

Desirable Criteria:

1: BTEC Qualification in CCTV Traffic Operation.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

DBS check is mandatory for this post.

Closing date for applications: 27 September 2026 (22:59)

Interview and assessment date: W/C 19 October 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

#LI-AO1