Senior Planning Business Support Officer

The London Borough of Hackney seeks a highly skilled and experienced Senior Planning Business Support Officer to join our dynamic team within the Climate, Homes, and Economy Directorate. This role will underpin the strategic vision of our Planning and Building Control services, contributing to the efficient delivery of our services.

You will provide essential organisational and administrative support to senior managers within the Planning and Building Control team, serving as the first point of contact for enquiries. Your responsibilities include coordinating administrative functions such as newsletters, meetings, and resolutions to complaints, ensuring the smooth running of team activities.

You will also organise and manage daily and forward work programs, prioritising commitments to ensure timely responses to enquiries and complaints. Other tasks include handling correspondence, preparing reports and briefing notes, and facilitating fiscal oversight. Additionally, you will contribute to disseminating the service’s achievements through publications and stakeholder events while ensuring compliance with health and safety legislation and Council policies.

We seek an individual who thrives in a dynamic team environment and possesses skills in diary management and correspondence handling with the mayor, councillors, and residents, as well as strong presentation abilities. You must be well organised, possess strong prioritisation skills, and consistently meet deadlines. Proficiency in IT cloud systems, particularly Google Suite, as well as council financial systems, is essential. Your experience in performance management, data analysis, and statistical report writing will be critical.

A strong understanding of administrative processes is essential, along with experience in supporting digitisation initiatives and IT innovation projects. Excellent verbal and written communication skills are necessary for fostering relationships with stakeholders and enhancing team collaboration. Experience in organising service user forums and consultation events is crucial for promoting community engagement. Additionally, we will highly value knowledge of local government operations and project management experience.

The London Borough of Hackney passionately fosters an inclusive and supportive work environment that empowers you to make a meaningful contribution to the community. If you’re ready to embrace this exciting opportunity, we warmly encourage you to apply.

This is a hybrid working role, requiring a minimum of two days per week spent in the office, offering excellent flexibility and work-life balance.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our businesses and residents and the opportunity of working here excites you, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 8 November 2024 (22:59 pm)

Interview dates: to be confirmed

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk