Senior Right To Buy & Resale Officer

Exciting Opportunity: Senior Right To Buy and Resale Officer

Hackney Council is seeking a motivated and skilled Senior Right To Buy and Resale Officer to join our dynamic team. In this pivotal role, you will deputise for the Right To Buy and Resale Manager, helping to develop effective performance management strategies and ensuring adherence to all statutory requirements related to the Right to Buy (RTB) scheme and other home ownership initiatives.

Your primary responsibilities will include monitoring team performance in processing RTB applications, conducting compliance checks, and managing lease extension and enfranchisement inquiries. You will also provide essential support in administering shared ownership and rent to mortgage processes, while ensuring all internal policies align with legislative guidelines.

You will play a key role in providing comprehensive support for performance monitoring, handling complaints, and responding to inquiries from Members and the Mayor’s Office. Collaborating closely with various stakeholders, you will facilitate property transactions and ensure effective communication regarding customer inquiries.

To excel in this role, you should have a solid understanding of housing legislation, particularly the Housing Act 1985 and related regulations. Experience in dealing with complex queries, a customer-friendly approach, and the ability to manage multiple priorities are essential.

If you are ready to contribute to improving housing services in Hackney and help residents achieve their home ownership goals then join us in making a positive impact in our community. Your expertise can help shape the future of home ownership in Hackney!

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

For further information about this opportunity and the service please visit here

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. 

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications:  19 November 2024 (22:59)

Interview date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk