Support Worker

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

The London Borough of Hackney is a vibrant, progressive, and creative authority. We’re on a mission to fight for equity and become an actively anti-racist borough, extending fairness across gender, neurodiversity, and the poverty divide. Join our Integrated Mental Health Service (IMHS), a Section 75 partnership with East London Foundation Trust (ELFT) , and play a key leadership role in shaping meaningful change for our residents.

We’re seeking for Support Workers to join the new Integrated Mental Health Service (IMHS). Working across multidisciplinary teams, you will play a key role in delivering early intervention, prevention, and enablement support, helping people maximise their independence and reduce reliance on statutory services. 

You will:

– Provide practical, emotional, and recovery-focused support to adults with severe and enduring mental health needs living in the community.

– Work directly with service users to promote independence, wellbeing, and recovery, helping them achieve goals identified in their support and care plans.

– Support people to develop independent living skills, including managing accommodation, finances, daily living tasks, and access to community resources.

– Deliver short-term enablement, hospital discharge (“home from hospital”), and crisis prevention (“step-up”) support to help people remain safely in the community.

– Work closely with mental health professionals, carers, housing providers, health services, and voluntary organisations to ensure coordinated support.

– Monitor wellbeing, identify risks and safeguarding concerns, and contribute to effective risk management.

– Maintain accurate records, review outcomes regularly, and ensure support is delivered in line with Care Act 2014 principles and recovery-focused practice.

– Help people access education, training, employment, leisure, and community opportunities that support inclusion and independence.

We’re looking for support workers with a passion for recovery-focused work and a commitment to Hackney’s core values.

Experience of working with adults with mental health needs in a health or social care setting. Strong understanding of prevention, enablement, and recovery-focused approaches. Excellent communication, organisational skills, and the ability to build positive relationships.

A relevant vocational qualification in health or social care is an advantage.

An Enhanced DBS is required.

In Hackney, our staff are our greatest asset. You will be supported to thrive and develop your career in one of London’s most diverse boroughs.

We have numerous benefits. Please look at our website.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 05 July 2026 (22.59)

Interview date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk