Synergy Associate Digital Analyst (Education Operations)

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures.

The post holders will support the Children and Education (C&E) Directorate to fulfil its improvement pledges, to “use data and contextual information to identify and enable strategies where significant groups of pupils are falling behind, or gaps are not closing.” and to “enable and support colleagues to use data and have a single view of the child through system development. We will further develop and embed collaborative approaches across the system with schools and settings.”

Reporting to the Synergy Digital Analyst, the successful candidates will provide teams with support to maintain and where required improve the quality of the data captured within the Synergy system. This will include assisting the Synergy Digital Analyst in maintaining and enhancing the data quality framework to validate data entries within the Synergy system. They will also help with the management information delivered from the Synergy system.

Candidates selected for interview will demonstrate:

• – Experience of using Access UK Ltd’s Synergy product (or equivalent case management/management information systems e.g. Capita One)
• – Excellent analytical skills
• – Ability to manage a complex range of tasks simultaneously, effectively prioritising and delivering on time to a high quality
• – Excellent customer service skills with the ability to work with staff/customers at all levels
• – Proactive work ethic, with the ability to work on own initiative to produce results

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 8 December 2024 (22:59pm)

Interview date: 8/9 January 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk