Utilities Account Officer

Hackney Council is looking for someone who is analytical with a good attention to detail to manage our energy accounts. As a Utilities Account Officer, you will be part of a team processing our energy bills, managing queries and looking for ways to drive down our Carbon emissions within our Schools and Council buildings. Your work will play an important role in making Hackney Council greener and more efficient. You will be working in new, collaborative ways across departments and with partners in other organisations.

You will receive utility bills (gas, electricity, and water) to process, complete journal recharges and manage payments to suppliers. You will also respond to queries about utility costs and consumptions as well as supporting metering projects. You will also analyse data and be involved in utility procurement for the corporate contracts and reporting.

There are opportunities to be involved with energy efficiency, advanced metering and renewable projects. You should have experience of the utilities sector and understand account billing procedures. You should understand environmental issues and the principles of energy management.

To thrive in this role, you should enjoy working in a high-pressure environment. You will need to follow strict procedures in your work and manage workloads to meet tight deadlines. You must be familiar with a range of IT and utilities data packages, particularly Word and Excel and a financial management system like CedAr and Sigma for utility management. We will also need you to get involved with some administration, arranging meetings, taking minutes and preparing documents.

Building and maintaining strong relationships with suppliers, third parties, contractors, engineers, Internal budget/stake holders, schools, other internal departments etc, is a key function within this position. You must be experienced in proactively engaging and communicating with anyone and demonstrate high ability to attention to detail.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 24 November 2024 (22:59 pm)

Interview date: To be confirmed

Previous applicants (in the last 6 months) need not re-apply.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk