Youth Justice Business Support Officer – Children & Families Service

Hackney Youth Justice Service is a multi-agency team located within Children’s Services working in partnership with professionals from the council, police, London Probation Trust, and health partners to support young people throughout their Court Order and steer them away from further crime and anti-social behaviour.

As a member of the Youth Justice Business Support Team, you will directly support Youth Justice Practitioners, Officers and Managers with complex tasks requiring a wide range of administrative and IT skills, an eagerness to get things right first time and attention to detail. The tasks will include but are not limited to; welcoming young people to reception, preparing papers and files for court, accessing and accurately updating databases, processing finance requests, document management, tracking referrals, as well as undertaking a range of internal and external communication. You will also be expected to support minute taking, navigate multiple complex systems, monitor generic inboxes and respond to emails, and prepare correspondence.

You will need a working knowledge or transferable skills that equip you with knowledge of the Youth Justice and criminal court functions as this is a key responsibility for this role. You will be required to prepare information for children appearing in court and accurately interpret and record court outcomes onto the ChildView Youth Justice (CVYJ) database. You will also understand the needs of vulnerable children and families and work in a sensitive and confidential way.

You will be required to have experience of managing competing priorities, be proactive, flexible and used to working as part of a team as well as on their own initiative in a busy working environment. The role may also involve undertaking research or special projects on behalf of the team / service as directed by their manager / Team Leader.

An enhanced DBS check is required.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 01 April 2025 (22.59)

Interview and assessment date: W/c 21 April 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk