Business Support Officer – Children & Families Services

Young Hackney is the Council’s single service for all young people aged 6 – 25. We aim to help all of Hackney’s young people to enjoy their youth and become independent and successful adults. We are committed to empowering the youth of our community by providing a supportive and inspiring environment for their growth and development. Young Hackney runs activities for young people across the borough, and offers advice and help support to young people who need it.

You will be working as part of our Substance Misuse Service providing a comprehensive business support for the team, delivering the provision of an effective service to the young people we work with.

We are looking for someone who is a great communicator and is passionate about supporting people, while also able to challenge constructively and successfully manage a number of differing priorities. You will be well organised, and have good data collection and analytic skills, ensuring you are able to provide the best customer service and be committed to achieving high quality outcomes. You will have proven experience in a business support or administrative role, and experience of working in children or youth settings is also desirable. 

We are looking for someone who is a self-starter with a ‘can-do’ attitude who is looking for an opportunity to help shape our offer to young people in Hackney. 

Read more about our Children and Families Service and offers to employees by visiting: https://recruitment.hackney.gov.uk/join-hackney-children-and-families-services/

An enhanced DBS check is required for this role.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough and making this a place we can all be proud of.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 29 October 2024 (22:59)

Interview Date: 19 November 2024

We are passionate about equal opportunities and welcome applicants with a broad diversity of talent and those who are interested in flexible working arrangements.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available at hackneyworks@hackney.gov.uk