Compliance and Business Support Officer (Housing – Property and Asset Management)

Hackney Council is passionate about its housing stock, and committed to continue to maintain and enhance its homes and estates in both the short term and into the future. The guiding principles for investment are defined in the Council’s new Housing Asset Management Strategy 2019-2027. This document also sets the ambitions for the quality of our incredibly varied housing stock, ranging from Victorian street properties and pre-war mansion blocks to tower blocks on large estates. This is an exciting time to join the team and help achieve these ambitions by providing quality, proactive payment and contract compliance, and business support services.

We are looking for a motivated Compliance & Business Support officer, who will embrace new ways of working, and help ensure prompt payment of contract payments and invoices across a suite of  contracts relating to maintenance and repair works on Hackney’s 30,000+ housing stock. The successful candidate will have attention to details and experience in performing contract payment functions and/or administrative duties, and knowledge of ICT systems and applications.

As a Compliance and Business Support Officer you will report to the Compliance and Business Support Manager and will be responsible for overseeing and delivering accessible information on contract payments on capital delivery and revenue reactive budgets, consultation and engagement services involving all contract managers, project managers and other stakeholders in relation to the completed work works on the capital and revenue programmes. You will act as a key point of contact for key stakeholders both internally and externally in relation to contract payments.  You will also provide administrative support to the wider Housing Contract Delivery and repairs teams, using the council’s financial management system and Housing repairs management system.

It is essential that the candidate is a self-motivated individual who can work both off their own initiative and within a team. Has previous experience working with datasets ,spreadsheets and having knowledge of budgets is desirable, as well as previous experience working in a local government authority. Training will be provided where required.

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 04 March 2025 (22.59)

Interview date: 19 and 20 March 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk