Leasehold Consultation and Billing Officer

We are looking for a dedicated Leasehold Consultation & Billing Officer

to carry out project work as a part of the Consultation and Billing Team at Hackney Council. This role is crucial to undertake project work to resolve legacy issues impacting homeowner recharging and income recovery.

In this position, you will collaborate with colleagues to undertake project work in relation to legacy issues, lease and transfer of part reviews and updating and/or creating databases in response to recent legislation which directly impacts the Council’s ability to recharge homeowners.

You’ll also maintain and update the major works database, ensuring all customer accounts are accurate and reconciled. Your essential financial administration skills will support the successful delivery of Homeownership Services. To liaise with appropriate Council departments, sections, regulatory bodies, auditors and partners to encourage good practice and effective financial accounting and information sharing to enable the team to review, update and issue invoices and notices.

You will demonstrate a wholehearted commitment to the organisational values and culture; and positively promote and represent Hackney Council.

We offer opportunities for professional development and the chance to engage with the community, making a positive impact on the lives of our residents. You’ll work within a supportive team that values your input and expertise, fostering a collaborative environment.

We’re looking for someone with strong attention to detail and accuracy in financial calculations, as well as effective communication skills to convey complex information clearly to diverse audiences. A proactive, team-oriented mindset is essential as you contribute to our goals.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications: 08 July 2026 (22.59)

Interview date: W/c 10 Auguest 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.