Support Worker (Welcome Hackney) – Adult Services

1 year Fixed Term/ Secondment Opportunity 

The role:

Hackney has a longstanding reputation of being open and welcoming to migrants, refugees and asylum seekers – both as a Council and a community. The London Borough of Hackney is committed to ensuring people arriving in Hackney feel welcome and safe, and can access the support that is available.

Currently 800 people are seeking asylum in Hackney, and Welcome Hackney provides access to timely and effective support while they await the outcome of their claim. Hackney has also welcomed over 400 Ukrainians to the borough since 2022, as well as a number of Afghan families through the UK’s resettlement schemes.

This role sits within the Welcome Hackney (Refugee, Migrant and Asylum Seeker) Service. They provide direct support and casework to refugees, migrants and/or asylum seekers in Hackney, using a trauma-informed and strengths-based approach. 

Support is focused on creating a welcoming environment for refugees, migrants and asylum seekers in Hackney, by offering support through: 

• Information advice and guidance
• Casework and advocacy 
• Integration support
• Partnership working

Specialisms in a particular area, such as housing, domestic abuse, mental health etc, are welcomed. 

Skills & experience:

• Experience working with refugees, migrants and/or asylum seekers, and an understanding of the challenges faced
• Working with safeguarding systems and processes, and recognising risk
• Use advocacy skills to speak on behalf of refugees, migrants or asylum seekers, ensuring an understanding of their goals and speaking only to those goals, without adding personal interpretation
• Ability to deliver in a person-centred manner, using trauma-informed practice, and ensuring an anti-racist approach
• Keep clear and detailed records, work with a number of partners, and build strong relationships with both internal and external stakeholders, managers, commissioners and staff.

About us: 

Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

We are passionate about diversity and want our workforce to reflect our community and encourage all those who possess the essential criteria to apply to work for Hackney.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. 

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 24 November 2024 (22:59)

Interview date: 11,12,13 December  2024

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk