Synergy Digital Analyst

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. Within our diverse borough we serve a wide range of children and young people.

The post holder will support the Children and Education (C&E) Directorate to fulfil its improvement pledges, to “use data and contextual information to identify and enable strategies where significant groups of pupils are falling behind, or gaps are not closing.” and to … “enable and support colleagues to use data and have a single view of the child through system development. We will further develop and embed collaborative approaches across the system with schools and settings.”

The successful candidate will provide teams with support to maintain and where required, improve the quality of the data captured within the Synergy system. This will include the delivery of training to colleagues and partners that make use of Synergy. The postholder is expected to play a significant role in the provision of management information reports and where applicable, inform decision making.

Candidates selected for interview will demonstrate:

– Essential experience of using Access UK Ltd’s Synergy product (or equivalent education MIS)

– Ability to manage a complex range of tasks simultaneously, effectively prioritising and delivering on time to a high quality

– Excellent customer service skills with the ability to work with staff/customers at all levels

– Strong Excel or Google Sheets skills 

– Proactive work ethic, with the ability to work as part of a team as well as on their own initiative to produce results

An enhanced DBS check is required for this role.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. 

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. 

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.

Closing date for applications: 22 November 2026 (22:59)

Interview date: Wc 07 December 2026 

Please note – we reserve the right to close applications early if we receive a high number of applications.

Interviews will be held in-person and include a short technical knowledge assessment.

Please note that these dates are only indicative at this stage and could be subject to change.

Hybrid working pattern with a minimum of two days a week in the office at Hackney Service Centre (HSC), 1 Hillman Street, Hackney, working remotely for  the remaining 3 days if desired. 

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk